Privacy Policy

Your privacy is paramount to us. This Privacy Policy outlines how Your Patient Portal Solution collects, uses, maintains, and discloses information collected from users (each, a "User") of the patient portal website and any associated services. We are committed to protecting your personal health information (PHI) with the same rigor you would expect from a secure platform like MyChart.

Information We Collect

We collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and health information.

How We Use Collected Information

Your Patient Portal Solution may collect and use Users' personal information for the following purposes:

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
• To personalize user experience (we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site).
• To process payments (we may use the information Users provide about themselves when placing an order only to provide service to that order).
• To send periodic emails (we may use the email address to send User information and updates pertaining to their health records and services, similar to alerts from a MyChart app).

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures, ensuring the security of your MyChart login and personal data.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to This Privacy Policy

Your Patient Portal Solution has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Last updated: July 11, 2025